Cancellation & Refund Policy

KOSHI INTERNATIONAL believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order.

  However, the cancellation request may not be entertained if the orders have been communicated to the

  vendors/merchants and they have initiated the process of shipping them.

• In case of receipt of damaged or defective items please report the same to our Customer Service team.

• The request will, however, be entertained once the merchant has checked and determined the same at his

  own end. This should be reported within Only same day days of receipt of the products. In case you feel

  that the product received is not as shown on the site or as per your expectations, you must bring it to the

  notice of our customer service within Only same day days of receiving the product. The Customer

  Service Team after looking into your complaint will take an appropriate decision.

• Once the product is purchased there is no return.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer

  the issue to them. In case of any Refunds approved by the KOSHI INTERNATIONAL, it’ll take 3-5

  days Refund to be credited to the main bank account to the end customer